Customer Refunds
Gift cards and booking fees are non-refundable.
Order Summary
Order Details | |
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Order Date | {{ bookingData.BookingDateString }} |
Order Number | {{ bookingData.BookingId }} |
{{session.MovieName}}
{{session.SessionDateTimeString}}
Item | Qty | Price |
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{{ tt.Description }} | {{ ctrl.TicketsThatAreNotRefunded(tt.Seats) }} | {{ tt.Price | currency }} |
{{bookingData.Sessions[0].MovieName}}
{{bookingData.Sessions[0].SessionDateTimeString}}
Item | Qty | Price |
---|---|---|
{{ tt.Description }} | {{ ctrl.TicketsThatAreNotRefunded(tt.Seats) }} | {{ tt.Price | currency }} |
{{ cons.Description }} | {{ cons.QuantityBooked }} | {{ cons.Price | currency }} |
Item | Qty | Price |
---|---|---|
{{ cons.Description }} | {{ cons.QuantityBooked }} | {{ cons.Price | currency }} |
Subtotal{{ bookingData.CurrentValue | currency }}
Booking Fee{{ bookingData.BookingFeeTotal | currency }}
Non-Refundable
Voucher-{{ voucher.BillingValue | currency }}
Non-Refundable
Gift Card{{ giftcard.OrderPaymentAmount | currency }}
Total{{ bookingData.TotalRefundValue | currency }}
This booking is not refundable.
Refunds have already been processed against this booking.
Tickets on this booking have been collected. Please contact the theatre for help with your refund.
This booking cannot be refunded as it includes one or more past showtimes.
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We were unable to process your refund. Refunds can only be requested 1 hour after purchase, and up to 30 minutes before showtime.
We cannot refund online booking fees or gift card purchases.
Please contact guest services if you need further assistance.