Can I get a refund?
Refund requests can be made 1 hour after purchase, and up to 30 minutes before the showtime. The online booking fee and gift card purchases are non-refundable.
Please visit our refund page by clicking here: START REFUND.
No Email Confirmation?
If you made it all the way through a purchase and are seeing a charge on your bank statement, you have tickets! Bring the credit card, confirmation number, or email used to purchased and the theatre can print your tickets.
Purchased tickets through Fandango?
Find Fandango tickets HERE.
Purchased tickets through Atom?
Find Atom tickets HERE.
Can I swap seats?
You are able to swap seats within the same show / auditorium up to 30 minutes before showtime:
SWAP SEATS
What are your hours?
The best way to plan your trip is to visit the cinema locations page on our website, pick the day, the movie, and the time you'd like to come.
START HERE.
What is the price of refillable popcorn buckets, popcorn cards and party bags?
$45 for a giant party bag
$48 for a bucket OR popcorn card
$63 for a bucket OR popcorn card and $20 gift Card
$71 for a bucket OR popcorn card, $20 gift card, and blanket
*current buckets expire on March 31st, 2025.
What is the BEST way to buy a ticket?
We strongly encourage buying tickets online and in advance. This will ensure you have tickets, speed up entry lines and minimize touch points for sales transactions.
Can I buy tickets on Fandango?
All Celebration Cinema locations are now on Fandango!
- C Rewards, VIP and concessions are NOT connected to Fandango
- All refunds are processed through Fandango's website or app
- Fandango gift cards MUST be used through Fandango, we cannot accept them
For more information, please visit Fandango's FAQ page here.
Can I buy tickets on Atom?
All Celebration Cinema locations are being setup on Atom.
- C Rewards, VIP and concessions are NOT connected to Atom
- All refunds are processed through Atom's website or app
- Atom gift cards MUST be used through Atom, we cannot accept them
For more information, please visit Atom's FAQ page here.
Can I bring my own food or drink in?
No outside food or drink is allowed.
What is the Age Restriction Policy?
No person 15 years or younger admitted after 5pm unless accompanied by an adult 18 years or older.
The accompanying adult must purchase tickets, is responsible for the conduct and safety of the minor, and must remain with the children throughout the entire movie.
A valid driver's license or state-issued ID is required for proof of age. Families and accompanied children are always welcome.
Can I wear a costume?
Mask, decoration or make-up that obscure the face are not allowed on guests over the age of 12 years. Costumes or clothing that could reasonably make others feel uncomfortable are not allowed. Weapons, authentic or not, are not allowed.
Can I rent a private theatre?
Yes! More information on how to book one is located here:
GET STARTED.
What if my question isn't here?
C Rewards FAQ's: HERE
GETTY drive-in FAQ's: HERE
Private Showtimes FAQ's: HERE
Sunset Cinema FAQ's: HERE
Can I get popcorn delivered?
Yes! We're on Uber Eats within 5 miles of these locations. Click on the links for exact hours:
Celebration Lansing: ORDER HERE
Can I buy gift cards to help support my local cinema?
Will you accept expired GOLD tickets?
We cannot accept expired GOLD tickets.
Do you accept cash?
Yes, however we encourage buying tickets in advance online.
What are you doing to clean theatres?
We’ve always prided ourselves on the cleanest public restrooms and facilities in the area. Having said that, we are taking our cleaning practices up a notch with continual attention to sanitizing high-touch areas like doors, counters, arm rests and payment areas and by performing deep cleaning overnight.
How is air re-circulated or cleaned?
We have ERVs (Energy Recovery Ventilation) units that bring in outdoor air, pre-cools it and dehumidifies during the summer. This improves air quality and cleanliness while saving energy. We care about air quality all the time.
I have a concealed weapon/open carry permit, will I be permitted to carry a firearm in your theatre?
Open carry and/or concealed firearms are not allowed on our private property (in accordance with Michigan Law MCL 750.552) unless a guest is a certified law enforcement officer, able to provide valid police identification and badge. All others must secure their weapon in their vehicle.